The
responsibility of a manager has increased due to the revolution of technology
as well as global environment. Artificial intelligence (AI) and Machine
Learning has emerged in our culture for the pace of professional as well as
personal life. Managers must be given more preference for the development of talent that
is an inevitable part of success.
However, in a micro way, with the discussion of experienced
managers in the various fields have understood that development of skills and
capabilities are very important for the success of a manager.
Some of the most important skills required for a manager are:
- Technical skill-Specialized knowledge or expertise in the field
- People skill-The ability to understand and motivate the people
- Conceptual skills-Mental ability to analyze and diagnose complex situations for decision making.
- Political skill- ability to take the power
However, success is also depending on the
characteristic of a manager:
1. Leadership Style
A manager is a leader in an organization for guiding
the employees to achieve organizational goals as well as personal goals of
employees. Achievers are the strong enthusiastic personality in which they are
ready to attain the goals very fast. Corporates recognize the efficient mangers
very easily. Identifying a leadership
style is important for managing the organization
successfully. Cultivating a culture in your firm is a vital part of the leadership
style too. Welcoming your customers wholeheartedly and providing maximum
services to your customers is part of the culture. Hence, ignoring hospitality leads
the organization to failure.
2 2. Decision-Making Ability
As a manager, it is the responsibility to identify the
best from the alternative decisions. Knowledge,
experience and common sense are
the essence of taking the best solution on competitive situations like routine
and complex problems. So, the manager must be an expert on the job and must
have a strong experience in the contemporary environment. Best managers,
perhaps either attain or fail in the decisions. If they fail, they should accept
the failure and
move ahead with a positive attitude for attaining goals.
1. 3. Technology
for the Excellence
Industry
4.0
is the platform of automation that is a global phenomenon which is creating new
work-ecosystems across all sectors. The impact of the automation has been
increasing rapidly in the field of software/hardware and machine layer. Banking
and finance sectors are advanced in technology that is witnessed by us.
Effectiveness of a Manager in the coming century is with the strength of the
technology. Updating of the technology is not a difficult task. Online courses
are available for enhancing the knowledge in your respective field.
2. 4. Communication
Effective communication such as oral and verbal is an
inevitable part of a manager. The responsibility of the manager is conveying
the message to the subordinates and their customers. It is one of the effective
ways to enhance the knowledge of the employees and it will help to reduce the
stress of the customers. Apart from the office matters, a manager can
communicate the general perspectives, new updations and family matters with their
employees and customers. This is one of the good cultivating methods for
maintaining a harmonious relationship with the stakeholders and it is an
opportunity for creating a good culture as well as trust among the subordinates
and customers.
Dale Carnegie's philosophy of expressing interest in
others is a good motivational tool. Moreover, describe the expressions such as a
genuine smile with you, greeting others with genuine pleasure, smile, learn
their names, remember them and make sure you spell and pronounce correctly. One
of my friends told me about the memory power of his boss and the ability to
communicate to the customers.
5. 5.Empowering
Employees
How to groom your
employees? Managers allow their employees to participate in
work-related issues and solutions. Moreover, putting employees in charge various
tasks other than their work and allow them to take appropriate decisions in a
rational way. Engaged employees obviously make a good result for the organization.
Most of the employees are not having the culture of
the importance of feedback in an organization. The Manager must give the
feedback in a polite way whether it is good or bad. Convey the message and give
suggestions if they need any correction. Supporting the employees is an essential
part of the success of any organization.
Learning is an unending
process. There is a wonderful platform of Kindle
Amazon for updating knowledge in different fields. Alltop.com is
a way of growing strongly with knowledge. Inspire the employees just to upgrade
the knowledge with technology for maintaining competitive strength.
6. 6. Emotional
Intelligence
Understanding own emotions and the emotions of others
around you. It is the most important skill for managing people. A manager is
always facing different types of issues in their day to day life at the office.
Self-confidence, transparency adaptability, optimism, empathy and paying
attention are extremely important characteristics of a successful manager.
Probably, stress negatively affects the productivity,
absenteeism, retention and overall health of workers. Stress can be reduced
with meditation, exercise, etc. Moreover, Emotional Intelligence (EI) enables
people to recognize their own emotions and others emotions.
Physical exercise is a prominent part of any job. I
have started walking daily around one hour for reducing the stress as
instructed by the doctor. I have got the enjoyment in my work. Further, I have
been using the computer regularly and feel comfortable physically and mentally due
to my walking. Evening or morning exercise will give freshness, but consulting
with an expert is important for which type of exercise is good for your
physical fitness and relaxation. Some of the exercises are often busy people
are doing, such as Yoga, Jogging, Multigym, swimming, etc.
7. 7.Helping
Employees for Balancing of Work-Life Conflicts
As a part of the globalization, technological
up-gradation and competition have increased in all sectors. Balanced social and
personal life is not an easy task for an employee nowadays. Family, children,
parents, and friends are associated with his day to day life. The manager must
understand the feeling of employees and their day to day issues. Moreover,
balancing time and work is important for achieving the goal of an employee in
his professional as well as personal life. Flexible working hours are a good
strategy for balancing the life of employees and caring of employees are added
advantage too.
8. 8. Improving
Ethical Behaviour
Managers should strictly follow ethical behaviour in
their work environment. An ethical standard in the organization creates a
healthy work environment. If a manager creates an ethical healthy climate for the
employees the productivity as well as satisfaction level will increase.
9. 9.Investment
Managers give suggestions about the wealth creation
such as investment in shares, mutual funds, real estate, etc. Advice about the
insurance sector is a vital part too. Wealth creation and protection of life will
be helpful for enhancing the wealth and enjoying the work delightfully.
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